FAQ – Sevo Smart Tech

How long does installation take?

Residential installations typically take 1-3 days, while commercial projects range from 1-4 weeks depending on system size and complexity. Our professional installation team is committed to building your system to exceptional high standards of workmanship and safety.

We provide a detailed timeline during the initial needs assessment so you know exactly what to expect throughout the process.

What warranties do you provide?

We offer comprehensive warranties including:

25 years on solar panels
5-10 years on inverters
Two-year maintenance plan included in the cost of your project

Beyond the initial two years, we offer long-term agreements to perform maintenance for the life of your system. Our 24/7 technical support ensures that our systems operate at peak performance at all times.

Do you offer financing options?

Yes, we work with several financial institutions to provide flexible payment plans for residential and commercial clients. Contact us to discuss financing options tailored to your needs and budget.

We’ll help you understand all available options to make solar energy accessible and affordable for your home or business.

How much can I save on electricity bills?

Savings vary based on system size and consumption patterns, but our clients typically see 60-90% reduction in electricity costs.

During our initial needs assessment, we make absolutely sure that you and your staff know the costs and financial benefits of investing in a solar energy system. We provide detailed projections based on your specific energy usage and building characteristics.

What makes SEVO different from other providers?

We are the only company in Batticaloa district entirely dedicated to renewable energy, with direct imports from China, 24/7 trained technical support, and a proven track record of 5 MW completed in just one year.

Our key advantages include:

Only dedicated renewable energy company in Batticaloa district
Direct imports from China for quality and competitive pricing
Fully trained engineers and technicians available 24/7
5 MW of rooftop solar projects completed in one year
400+ satisfied clients served
Pioneered hybrid inverter implementation in the region
Powered all major schools and prominent hospitals in Batticaloa

What happens during a power outage with my solar system?

With our hybrid inverter systems, your solar installation can continue to provide power during grid outages when paired with battery backup. The system automatically detects grid outages and seamlessly switches to battery power within milliseconds, ensuring your critical loads remain operational.

When the grid returns, the system automatically switches back and recharges batteries using solar power.

How much maintenance do solar panels require?

Solar energy systems are very low maintenance, but periodic cleaning and maintenance tasks are recommended to ensure optimal performance. The initial two-year maintenance plan is included in the cost of your project.

Our maintenance services include:

24/7 technical support from fully trained engineers
Real-time monitoring systems to track performance
Instant access for immediate assessment of any issues
Long-term maintenance agreements available

Can you install solar systems on all types of roofs?

Yes, we can install solar systems on most roof types. During our site evaluation, we perform a detailed structural analysis to assess your roof and other parts of your building(s), as well as a shading/solar simulation analysis to determine where your energy-saving system will ensure maximum productivity.

Our experienced in-house engineering team custom designs your solar energy system based on the unique layout of your building and property.

Do you provide support after installation?

Absolutely. We provide your company support for the lifetime of your system. For most commercial projects, we set up a monitoring system so that both you and we can constantly keep track of how your system is performing.

Our post-installation support includes:

Lifetime system support
Real-time performance monitoring
Instant access to assess your solar energy system
Immediate alerts for any performance issues
24/7 availability of fully trained engineers and technicians
Long-term maintenance agreements

What services does SEVO Smart Tech offer besides solar installation?

Beyond solar installation, we offer a comprehensive range of services including:

Hybrid Inverter Systems
Solar Water Heating
Solar Water Pumping
Power Backup Systems
Energy Management and Audit Services
Design and SMART (machinery, electronics, IOT controls, IT software development)
Electric Vehicle Charging
Construction Management Outsourcing (construction, civil engineering, electrical facilities)
Wind Power Generation
Biomass and Biogas installations
Hydro Power consultancy

All services are available for domestic, commercial, institutional, and industrial facilities.

How do I get started with SEVO Smart Tech?

Getting started is easy. Contact us at 0672225881 or 0711665128, or email sevosmarttech2001@gmail.com. We’ll schedule a free needs assessment where we completely understand your reasons for implementing solar.

Your company will be assigned a Project Manager who will be your point person throughout the entire process, from initial consultation through installation and ongoing support.

Are there government incentives for solar in Sri Lanka?

Contact us to learn about current government incentives, tax benefits, and subsidies available for solar installations in Sri Lanka. We stay updated on all available programs and can help you maximize your savings through these opportunities.